Terms of Service
Last updated: September 14, 2026
Welcome to Guwaxi. These terms constitute a legally binding agreement between you (the "user" or "you") and Guwaxi ("we" or "us") regarding your use of the service. Please read all terms carefully, especially the disclaimers and limitations of liability. By clicking "Agree", registering an account, or using the service, you confirm that you have fully understood and accepted all of these terms. If you disagree with any term, please stop using the service.
1. Acceptance and Definitions
(1) "Service" means the software subscription and sales, the yuanbao (prepaid platform credit) system, AI capability services, version and update management, user feedback, data analytics and related features provided by Guwaxi. (2) "User" means any natural person, legal person, or unincorporated organization that registers an account or otherwise uses the service. (3) "Content" means software, versions, text, images and other materials uploaded, published or stored by users through the service. (4) "Yuanbao" means prepaid platform credits issued by us, usable only within the platform; they are not currency. These terms include the main body and all referenced annexes such as the Privacy Policy, which have equal effect. If any provision is held invalid, the remaining provisions remain in force.
2. Service Description
Guwaxi provides users with unified software acquisition and update management services, including: (1) subscriptions, usage-based plans and version distribution of platform-operated software; (2) the yuanbao recharge and spending system; (3) AI capability services powered by third-party large language models (e.g. chat, content generation, task-based generation), billed at published rates; (4) user authorization and device management with automatic update delivery; (5) user feedback collection and data analytics; (6) a referral program for eligible users (see Section 10). Available features depend on your chosen plan. We may add, adjust or discontinue features as needed, with advance notice and without prejudicing rights you have already acquired. The service is offered to natural persons with full capacity for civil conduct and to duly existing organizations.
3. Account Registration and Management
(1) Registration: the service currently supports registration with mainland China mobile phone numbers only. You must provide true, accurate and complete information, complete real-name verification of your phone number as required by the Cybersecurity Law, and declare at registration that you are at least 18 years old (see Section 12 for minors). (2) Password security: you must set a strong password (at least 8 characters including upper- and lower-case letters, digits and symbols), keep your credentials safe, and must not lend, transfer or share your account. Losses caused by your failure to safeguard credentials are borne by you. (3) Account security: notify us immediately of any theft or abnormal login. System records prevail in determining the authenticity of account operations. (4) Account deletion: you may request account deletion at any time in settings; we will delete or anonymize your personal information within 15 business days (except as required by law). Yuanbao balances and in-flight entitlements are handled under Sections 8 and 9 — please settle them before deletion.
4. User Conduct
When using the service you must comply with the laws of the People's Republic of China and public order and good morals, and must not: (1) upload or distribute malware, viruses, trojans or other programs endangering network security; (2) upload content infringing intellectual property, trade secrets or privacy; (3) publish illegal, obscene, violent, discriminatory or defamatory information; (4) use the service for fraud, money laundering, illegal fundraising or other criminal activities; (5) reverse engineer, crack, interfere with or attempt unauthorized access to the service; (6) use technical means for bulk registration, traffic fraud or payment evasion, or exploit invitation rewards, referral commissions, refund rules or other incentives through fake transactions, self-dealing or multi-account collusion; (7) process other people's information in violation of the Cybersecurity Law, Data Security Law, Personal Information Protection Law or other laws. Upon violation we may immediately delete content, restrict features, claw back incentives, suspend or terminate the service, and retain records to cooperate with regulators or judicial authorities.
5. Intellectual Property
(1) Platform rights: the source code, architecture, interface design, trademarks, logos, documentation and other intellectual property of the Guwaxi platform belong to us or the rightful owners, and may not be copied, modified, distributed or used commercially without written authorization. (2) User content: content you upload through the service and its intellectual property belong to you or the original rights holders. You grant us a non-exclusive, sublicensable (to service providers only), royalty-free license to store, distribute, run and display such content within the scope of the service. (3) You warrant that uploaded content does not infringe any third party's intellectual property; disputes arising from your content are your sole responsibility, and you shall indemnify us against resulting losses. (4) The scope of licenses to software sold on the platform is governed by each software's license agreement; the platform provides update distribution and authorization management services.
6. Content Review and Violation Handling
In accordance with the Network Data Security Management Regulations and the Cybersecurity Law, we maintain content review mechanisms: (1) software and content you upload must pass security checks and contain no malicious code or illegal information; (2) we may, but are not obliged to, review user content and may block, delete or take down violating content; (3) for software subject to infringement complaints, we will take necessary measures upon valid notice and inform you; (4) you may file a counter-notice, after which content may be restored if it meets legal requirements; (5) repeat or serious violators may be suspended or terminated and reported to regulators. You shall cooperate with reviews and provide necessary credentials.
7. Paid Services
(1) Plans and pricing: we offer free, Pro and team subscription plans as well as usage-based and perpetual-license services; features and prices are as published on the site. Price adjustments will be announced in advance and do not affect effective orders. (2) Billing: subscription plans are prepaid monthly or annually and paid via Alipay, WeChat Pay or other displayed channels. The service does NOT offer auto-renewal — no charges occur without your explicit action; please renew manually before expiry. (3) Plan changes: upgrades take effect immediately with pro-rated top-up; downgrades take effect at the end of the current billing cycle. (4) Orders and invoices: successful payments are visible under "My Orders"; invoices can be requested via the platform process.
8. Yuanbao
(1) Nature: yuanbao are prepaid platform credits issued by us for paying for platform services (subscriptions, usage-based services, AI usage fees), purchased with RMB at the published rate. Yuanbao are not currency, carry no legal-tender status, and may not be transferred, gifted, exchanged between users, or withdrawn (except rebate yuanbao under Section 10). (2) Types and validity: base yuanbao (from recharge, long-term valid); bonus yuanbao (granted with recharge or campaigns, expiring on the published date, cleared automatically upon expiry without compensation); rebate yuanbao (referral rewards, withdrawable under Section 10). (3) Spending: yuanbao may only be spent within the platform; deduction order and rules follow platform publications. (4) Refunds: refunds of recharge orders are governed by Section 9. (5) Account disposal: upon account deletion, all yuanbao balances (including unspent base and bonus yuanbao and pending rebate yuanbao) expire without refund — please spend or dispose of them before deletion.
9. Refund Policy
(1) Subscription and service orders: within 3 days after payment (the buffer period) you may request a full refund via "My Orders" without penalty; upon approval, entitlements end and payment is returned via the original method. Beyond the buffer period you may request a refund of the unconsumed portion minus a penalty at a percentage of the order value (currently 20%, as displayed on the order page). Perpetual-license products are non-refundable. (2) Recharge orders: within the buffer period (currently 7 days, as configured by the platform and displayed at recharge) and provided the base yuanbao of that recharge remain unspent, you may request a refund at the yuanbao center; upon approval the paid amount is returned via the original method and the base and bonus yuanbao granted by that order are deducted. Recharges beyond the buffer period or with base yuanbao spent are non-refundable. (3) Fees and balances are non-refundable where the service was terminated for your breach. (4) After approval, refunds are generally returned via the original method within 5-10 business days; disputes may be raised with consumer protection authorities. Where law mandates refunds in specific circumstances, the law prevails.
10. Referral Program and Rewards
(1) Referral program: we offer a referral program whereby you may invite others to register via your exclusive link. When an invited user actually pays on the platform, you earn referral commissions in rebate yuanbao at published rates. The hierarchy is limited to two levels (direct and indirect referrals), and commissions are based on the invited users' actual payments — registration itself earns no commission. (2) Invitation rewards: the platform may offer rewards for invited registrations (e.g. bonus yuanbao) as published; such rewards are non-withdrawable and must not be farmed through fake registrations, bots or self-invitation. (3) Withdrawals: once rebate yuanbao reach the minimum withdrawal threshold, you may request withdrawal; after manual review (including anti-fraud checks) we pay you by bank transfer as remuneration for services of a labor nature. You must provide true and valid payout information. Taxes are handled per law: taxes payable by you shall be declared and paid by you, or withheld and paid by us where required. (4) Risk control: we may refuse payment, claw back paid commissions (deducting from balances; arrears suspend withdrawals until settled), or suspend/terminate accounts for fake orders, self-dealing, multi-account arbitrage, refund exploitation or similar abuse. (5) Adjustments: we may adjust program rules with advance notice, without affecting commissions already lawfully earned.
11. AI Services
(1) Description: the platform provides AI chat and content generation powered by third-party large language models, billed at published rates (payable in yuanbao). (2) AI-generated content: given current technical limitations, AI output may contain errors, fabrications or inaccuracies. AI output is for reference only and does not constitute professional advice (including medical, legal or investment advice); you are responsible for decisions made using AI output. (3) Labeling: under the Provisions on Labeling of AI-Generated Synthetic Content and related rules, when publishing AI-generated or heavily AI-edited content you must add and retain AI-generation labels as required by law and the publishing platform; you must not delete, tamper with or forge labels, and must not use the service for academic misconduct, disguised plagiarism or misinformation. (4) Inputs: inputs you submit to AI features are processed per the Privacy Policy and transmitted to model service providers; do not submit other people's personal information or content that may not be processed by law. (5) Content safety: we and upstream model providers configure content-safety policies as required; we may refuse or interrupt generation requests that violate laws and handle them accordingly.
12. Protection of Minors
(1) The service is not offered to minors under 14; processing of minors' personal information requires guardian consent as required by law. (2) You declare at registration that you are at least 18 years old. Where minors use the service accompanied and approved by a guardian, the guardian shall read and accept these terms on their behalf and is responsible for the minor's use and payments. (3) Guardians may contact us where a minor has registered, recharged or spent without consent; upon verification we will assist with account and payment disposal as required by law. (4) We do not send minors inducing commercial marketing messages.
13. Availability and Disclaimer
(1) Availability: we strive to keep the service available, but we are not liable for interruptions or data loss caused by maintenance, upgrades, failures or force majeure (including natural disasters, network outages, policy changes and government actions). Enterprise SLAs are as agreed in contract. (2) As-is: the service is provided "as is"; we do not warrant uninterrupted or error-free operation or fitness for all your expectations. (3) Third-party content: the service may include or link third-party software, websites or model services, for which third parties are responsible; we make no warranty as to their accuracy, legality or safety. (4) To the maximum extent permitted by law, we are not liable for any indirect, incidental, special or consequential losses arising from use of or inability to use the service.
14. Limitation of Liability
(1) To the maximum extent permitted by law, our aggregate liability for any claims arising from or related to the service is limited to the total fees you actually paid in the 12 months preceding the dispute. (2) We bear no liability for free services. (3) You agree to indemnify and hold us harmless against claims, losses and expenses (including reasonable attorney fees) arising from your breach, infringement of third-party rights or illegal acts. (4) This limitation does not apply to personal injury caused intentionally or by gross negligence, or where law prohibits limitation. (5) If applicable law prohibits any limitation above, it applies only to the extent permitted.
15. Changes and Termination
(1) Changes: we may update these terms. For material changes (service adjustments, fee changes, liability scope), we will give 30 days' notice via site announcement or email; if you disagree, you may stop using or delete your account — continued use constitutes acceptance. (2) Termination: you may terminate at any time by deleting your account; we may suspend or terminate the service where you breach these terms without correction after notice, your account is long inactive, laws or regulators so require, or we cease operations. (3) After termination we will stop providing the service and process your personal information as required by law; export your data and spend or dispose of yuanbao balances beforehand. Termination does not affect rights and obligations accrued before termination.
16. Governing Law and Dispute Resolution
(1) Governing law: these terms are governed by the laws of the People's Republic of China (excluding Hong Kong, Macao and Taiwan). (2) Disputes shall first be resolved through friendly consultation; failing that, either party may sue in a competent people's court at our domicile, and internet-related disputes may be handled by the Internet Court. (3) Severability: invalidity of any provision does not affect the rest. (4) Entire agreement: these terms constitute the entire agreement between the parties regarding use of the service, superseding all prior oral or written agreements. (5) Contact: for matters regarding these terms, email support@guwaxi.com.