Contact Us

Have a question or partnership interest? We'd love to hear from you.

The Guwaxi team is always here for you

Product questions, technical support or business cooperation — reach us through any channel below. Every message receives our full attention.

General inquiries & partnerships

Expected response: Replies within 24 hours

Usage issues & bug reports

Expected response: Response within 4 hours during working hours

Enterprise inquiries & private deployment

Expected response: Response within 2 business days

We typically respond within 48 hours. Enterprise customers receive priority response.

Working hours: Monday to Friday, 9:00–18:00

Can't find the answer you need? Send us an email describing your issue and we'll get back to you as soon as we can.